Wednesday, September 20, 2006

Records Management - making it interesting

Records Management is always an enthralling topic (you can't hear the sarcasm in my voice). And I have the pleasure of presenting two sessions on the subject at Vignette's annual user event - Vignette Village.

Beyond the usual shpiel of "its really important to keep your company's documents secure" and "not destroying documents when you should could lead to discovery of smoking-guns", I need to present some fresh ideas (or at least recycle the same ones differently) to help make the 45 minutes go a little faster for the audience.

Here are some of the major topics I'm thinking of covering. If anyone has any more exciting topics I could cover, or any thoughts on any of these, feel free to let me know.
  1. What is a record anyway?
  2. Retaining records - damned if you do, damned if you don't.
  3. Why not just store everything and destroy it all after 7 years?
  4. Persuading users to store records - carrot and stick approaches
  5. How the Sarbanes-Oxley Act made the photocopier salesman happy and the Records Manager a nervous wreck
  6. Migrating from FileNet before IBM gets to your CIO.
  7. So records managers are like glorified librarians, right?
  8. Classifying, indexing or titling documents, what's in a name?
  9. Why broker/dealers don't need records management for NASD compliance.
  10. Just retaining records isn't good enough.
  11. Why BPM/workflow is essential to records management.
  12. Migrating from Hummingbird before Open Text gets to your CIO.
  13. Are blogs and wikis records?
  14. Intelligent documents provide process control outside the firewall, but tie you to a single vendor.
  15. BPM processes are records too.
  16. Electronic Document and Records Management (EDRMS) is not the whole story.
  17. Andersen/Enron didn't get us records management laws - don't let vendors tell you corporate compliance is about RM.
  18. Keeping records of a corporate web-site. Tough, but possible.
  19. Digital Rights Management on records - are the risks worth the rewards?
  20. Sharepoint provides records management for virtually free. So why are you listening to me?
And so I could go on. I'm going to pick up some of these topics to present, and as I'm building out my thoughts I'm going to blog about some as well. So be warned!

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