Processes need more than 2-D maps

Just in case you wondered why business process mapping fails us, here is a very short presentation (well, Prezi) to help me get my point across.
(If it doesn't start automatically after clicking, click More then Autoplay)

Business processes - control with creativity on Prezi

A post from the Improving It blog

Let us help you improve your business today. Visit www.consected.com